TradeSmart is a Mumbai based online stock broking firm that offers discount brokerage and trading services in stock, commodity and currency trading segments.
The complaints report explains the detailed information about the total number of complaints received by the stock exchanges from its customers against the TradeSmart. This report shows the health of the broker.
All of these complaints are the serious grievances that are against the company which remain unsolved from the broker and the customer. The customer has then filed these legal complaints with the National Stock Exchange.
The TradeSmart complaint no. report determines the total number of active clients. This shows the growth of the broker on yearly basis. The major reasons of the complaints are related to the incomplete trade, trading tools, connectivity, or contract note.
TradeSmart Consumer Complaints Yearly Basis
Exchange
Financial Year
Number of Clients
Total Complaints
BSE
2020-21
3,933
1
NSE
2020-21
32,984
14
NSE
2019-20
24,999
6
NSE
2018-19
21,722
11
BSE
2017-18
5,873
1
NSE
2017-18
19,469
12
NSE
2016-17
11,995
6
NSE
2015-16
9,644
5
NSE
2014-15
7,542
7
NSE
2013-14
4,223
4
TradeSmart complaint at NSE
2020-21
2019-20
2018-19
Defaulter Yes/No
No
No
No
No. of clients at the beginning of the year
No. of active clients
32984
24999
21722
No. of complaints received *
14
6
11
Resolved through the exchange
7
5
10
Non actionable **
6
1
0
Advised / Opted for arbitration
0
0
0
Pending for redressal with exchange
1
0
1
No. of arbitration filed by clients
Decided by arbitrators in favour of the clients
Decided by the arbitrators
Pending for redressal with arbitrators
% of No. of complaints as against No. of active clients
0.04
0.02
0.05
% of complaints resolved as against complaints received
92.85
100
90.9
TradeSmart complaint at BSE
2020-21
2017-18
Defaulter Yes/No
No
No
No. of clients at the beginning of the year
58444
21062
No. of active clients
3933
5873
No. of complaints received *
1
1
Resolved through the exchange
1
1
Non actionable **
0
0
Advised / Opted for arbitration
0
0
Pending for redressal with exchange
0
0
No. of arbitration filed by clients
0
0
Decided by arbitrators in favour of the clients
0
0
Decided by the arbitrators
0
0
Pending for redressal with arbitrators
0
0
% of No. of complaints as against No. of active clients
0.03
0.02
% of complaints resolved as against complaints received
CTS refers to the Cheque Truncation System. It is the system in which the flow of physical movement of the cheque will be eliminated in the cheque clearing process.
At the end of the day, you will receive an email from the electronic contract note. It will give all the transaction details including the expenses charged.
All the exchanges are required to collect the margin money for trading in the derivatives segments as per SEBI Regulations. It is also termed as the Initial Margin.
No, there are no minimum turnover commitments. You choose a trading plan most suited to your trading pattern and then you pay as per the plan chosen. There is no minimum turnover required from our side.
First login to the NEST Trading application, then go to the view order/trade reports. Then view RMS limits under the user options see net available cash balance.
The account opening fees is ₹400 that includes in all the three segments of Equity & F&O, NSE Currency as well as Mutual funds. It also includes the Demat AMC charges for the first year. The account opening fees for the Commodity Segment is ₹200.
It is a 4-digit telephone personal Identification number. It is used to verify the authenticity of the customers to allow instant access to call and trade facility.
You can close your account either by filling the account closing form on the website or by downloading and printing it and then by sending it to the Mumbai Corporate Office address.
In case of the stock market trading do not deal with any foxed return schemes rather it depends on the investment planning and decisions. However, from various part researches and in long-run stock market trading provides an approximate revenue of 15% per year.
If you are unable to provide the bank statement then provide the self-attested copy of the welcome letter received from the bank that mentions your account number and other details. Make sure the cancelled cheque has your Name, IFSC Code and MICR No. printed on it.