TradeSmart Consumer Complaints
TradeSmart Track Record Of Best Online Stock Broker In India
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4
Company Rating
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350+
Cities Covered
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10K+
Orders Per Day
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8500+ Crore
Daily Turnover
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100000
Our Client Base
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3
Mobile App Rating
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4
Company Rating
-
350+
Cities Covered
-
10K+
Orders Per Day
-
8500+ Crore
Daily Turnover
-
100000
Our Client Base
-
3
Mobile App Rating
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TradeSmart Account Opening Enquiry
TradeSmart Consumer Complaints
TradeSmart is a Mumbai based online stock broking firm that offers discount brokerage and trading services in stock, commodity and currency trading segments.
The complaints report explains the detailed information about the total number of complaints received by the stock exchanges from its customers against the TradeSmart. This report shows the health of the broker.
All of these complaints are the serious grievances that are against the company which remain unsolved from the broker and the customer. The customer has then filed these legal complaints with the National Stock Exchange.
The TradeSmart complaint no. report determines the total number of active clients. This shows the growth of the broker on yearly basis. The major reasons of the complaints are related to the incomplete trade, trading tools, connectivity, or contract note.
TradeSmart Consumer Complaints Yearly Basis
Exchange | Financial Year | Number of Clients | Total Complaints |
BSE | 2020-21 | 3,933 | 1 |
NSE | 2020-21 | 32,984 | 14 |
NSE | 2019-20 | 24,999 | 6 |
NSE | 2018-19 | 21,722 | 11 |
BSE | 2017-18 | 5,873 | 1 |
NSE | 2017-18 | 19,469 | 12 |
NSE | 2016-17 | 11,995 | 6 |
NSE | 2015-16 | 9,644 | 5 |
NSE | 2014-15 | 7,542 | 7 |
NSE | 2013-14 | 4,223 | 4 |
TradeSmart complaint at NSE
| 2020-21 | 2019-20 | 2018-19 |
Defaulter Yes/No | No | No | No |
No. of clients at the beginning of the year |
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No. of active clients | 32984 | 24999 | 21722 |
No. of complaints received * | 14 | 6 | 11 |
Resolved through the exchange | 7 | 5 | 10 |
Non actionable ** | 6 | 1 | 0 |
Advised / Opted for arbitration | 0 | 0 | 0 |
Pending for redressal with exchange | 1 | 0 | 1 |
No. of arbitration filed by clients |
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|
|
Decided by arbitrators in favour of the clients |
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Decided by the arbitrators |
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Pending for redressal with arbitrators |
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% of No. of complaints as against No. of active clients | 0.04 | 0.02 | 0.05 |
% of complaints resolved as against complaints received | 92.85 | 100 | 90.9 |
TradeSmart complaint at BSE
| 2020-21 | 2017-18 |
Defaulter Yes/No | No | No |
No. of clients at the beginning of the year | 58444 | 21062 |
No. of active clients | 3933 | 5873 |
No. of complaints received * | 1 | 1 |
Resolved through the exchange | 1 | 1 |
Non actionable ** | 0 | 0 |
Advised / Opted for arbitration | 0 | 0 |
Pending for redressal with exchange | 0 | 0 |
No. of arbitration filed by clients | 0 | 0 |
Decided by arbitrators in favour of the clients | 0 | 0 |
Decided by the arbitrators | 0 | 0 |
Pending for redressal with arbitrators | 0 | 0 |
% of No. of complaints as against No. of active clients | 0.03 | 0.02 |
% of complaints resolved as against complaints received | 100 | 100 |
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Frequently Asked Questions
CTS refers to the Cheque Truncation System. It is the system in which the flow of physical movement of the cheque will be eliminated in the cheque clearing process.
The member broker internally processes short delivery settlements between its clients rather than exchanging through buy in action.
All the signatures are mandatory as per the rules and regulations of SEBI.
NEST Trader and Fox Trader is the desktop trading platform of TradeSmart.
The payments will be transferred by NEFT or RTGS.
At the end of the day, you will receive an email from the electronic contract note. It will give all the transaction details including the expenses charged.
Yes, they have customer support phone service.
All the exchanges are required to collect the margin money for trading in the derivatives segments as per SEBI Regulations. It is also termed as the Initial Margin.
Office Address
A-401, Mangalya,
Marol Maroshi Road
Andheri East
Gamdevi, Marol, Anderi East,
Mumbai, MH 400059
The account opening charges are ₹200 for MCX. An additional amount of ₹100 will be applicable in case the form is couriered from our end.
No, there are no minimum turnover commitments. You choose a trading plan most suited to your trading pattern and then you pay as per the plan chosen. There is no minimum turnover required from our side.
It provides two unique brokerage plans. The one is to trade @7 (for lesser volume traders) and the other is trade @ 15 (for big volume traders).
First login to the NEST Trading application, then go to the view order/trade reports. Then view RMS limits under the user options see net available cash balance.
The account opening fees is ₹400 that includes in all the three segments of Equity & F&O, NSE Currency as well as Mutual funds. It also includes the Demat AMC charges for the first year. The account opening fees for the Commodity Segment is ₹200.
It is a 4-digit telephone personal Identification number. It is used to verify the authenticity of the customers to allow instant access to call and trade facility.
Yes, TradeSmart does provide the facility of Algo Trading.
The customers will be informed if there is any shortfall in margin or debit balance, then you can pay that amount to avoid any convenience in trading.
Yes, TradeSmart is a listed company and was incorporated in the year 1994.
No, Tradesmart does not have branches.
Yes, you can place After Market Order with TradeSmart.
Yes, you can choose different pricing plans for Equity and Commodity segment.
It takes up to 24 hours except bank holidays.
If all your documents are proper as per the KYC norms, then it actually takes 3 working days after receiving the account opening form.
You can close your account either by filling the account closing form on the website or by downloading and printing it and then by sending it to the Mumbai Corporate Office address.
Yes, TradeSmart provides the combined ledger for the equity and commodity trading.
In case of the stock market trading do not deal with any foxed return schemes rather it depends on the investment planning and decisions. However, from various part researches and in long-run stock market trading provides an approximate revenue of 15% per year.
In this process the short delivery is settled by the Member broker internally among his clients instead by the exchange through buy-in auction.
No, we do not offer clients to participate in the auction market.
No, its not necessary to appoint a nominee at the time of account opening.
If you are unable to provide the bank statement then provide the self-attested copy of the welcome letter received from the bank that mentions your account number and other details. Make sure the cancelled cheque has your Name, IFSC Code and MICR No. printed on it.