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Zerodha Consumer Complaints

Zerodha Track Record Of Best Online Stock Broker In India

  • Life

    4.2

    Company Rating

  • Life

    75+

    Cities Covered

  • Life

    5 Lacs+

    Orders Per Day

  • Life

    20 Cr Lacs

    Daily Turnover

  • Life

    3+ Million

    Our Client Base

  • Life

    4.5

    Mobile App Rating

  • Life

    4.2

    Company Rating

  • Life

    75+

    Cities Covered

  • Life

    5 Lacs+

    Orders Per Day

  • Life

    20 Cr Lacs

    Daily Turnover

  • Life

    3+ Million

    Our Client Base

  • Life

    4.5

    Mobile App Rating

 
 
 

Zerodha Account Opening Enquiry

 
 
 
 

Zerodha Consumer Complaints

Zerodha is India’s No. 1 Stock broker. It is the greatest and most known broker. It offers an online flat fee discount brokerage services to invest in Equity, Currency, Commodity, IPO and direct mutual funds. It charges Rs.0 brokerage for intraday and F&O and it charges flat Rs.20 or 0.03% (Whichever is lower) per trade.

Zerodha Consumer Complaints

Zerodha is India’s No. 1 Stock broker. It is the greatest and most known broker. It offers an online flat fee discount brokerage services to invest in Equity, Currency, Commodity, IPO and direct mutual funds. It charges Rs. 0 brokerage for intraday and F&O and it charges flat Rs. 20 or 0.03% (Whichever is lower) per trade.

Complaint against Zerodha Broker
Zerodha complaint reports provide the detail about the number of complaints received by the stock exchange from the Zerodha customers.
The Zerodha Consumer Complaints Report analyses the Zerodha online complaint data given by the BSE and NSE. This report shows the health and status of the broker.
These complaints are serious grievances that are put on by the customers. The complaints against Zerodha broker. These issues remain undissolved by the broker and customer. The customer then filed these legal complaints with the stock exchange.
The Zerodha complaint number report also provides Zerodha’s number of active clients. This shows the growth of the broker year on year.

ZERODHA CONSUMER COMPLAINTS ON YEARLY BASIS

EXCHANGE

FINANCIAL YEAR

NUMBER OF CLIENTS

TOTAL COMPLAINTS

BSE

2020-21

4,52,471

19

NSE

2020-21

24,74,663

441

BSE

2019-20

4,51,299

25

NSE

2019-20

14,14,376

432

BSE

2018-19

2,34,716

24

NSE

2018-19

8,87,267

265

BSE

2017-18

2,59,642

28

NSE

2017-18

5,40,905

339

BSE

2016-17

30,690

10

NSE

2016-17

1,65,586

99

BSE

2015-16

5,377

3

NSE

2015-16

61,970

25

NSE

2014-15

30,379

17

NSE

2013-14

17,523

8

NSE

2012-13

7,996

7

NSE

2011-12

1,163

4

 


ZERODHA Complaints At NSE

PARTICULARS

2020-21

2019-20

2018-19

Defaulter Yes/No

No

No

No

N0. of clients at the beginning of the year

-

-

-

No. of active clients

2474663

1414376

887267

No. of complaints received *

441

432

265

Resolved through the exchange

362

392

256

Non actionable **

59

15

0

Advised / Opted for arbitration

0

0

0

Pending for redressal with exchange

20

25

9

No. of arbitration filed by clients

5

6

0

Decided by arbitrators in favor of the clients

1

5

0

Decided by the arbitrators

1

0

0

Pending for redressal with arbitrators

4

1

0

% of No. of complaints as against No. of active clients

0.01

0.03

0.02

% of complaints resolved as against complaints received

95.46

94.21

96.6

 


ZERODHA Complaints at BSE

PARTICULARS

2020-21

2019-20

2018-19

Defaulter Yes/No

No

No

No

No. of clients at the beginning of the year

5063263

1325591

741444

No. of active clients

452471

451299

234716

No. of complaints received *

19

25

24

Resolved through the exchange

16

23

22

Non actionable **

0

2

0

Advised / Opted for arbitration

0

1

0

Pending for redressal with exchange

3

2

2

No. of arbitration filed by clients

0

0

0

Decided by arbitrators in favour of the clients

0

0

0

Decided by the arbitrators

0

0

0

Pending for redressal with arbitrators

0

0

0

% of No. of complaints as against No. of active clients

0

0.01

0.01

% of complaints resolved as against complaints received

84.21

92

91.67

 

NOTE: *Including against its sub brokers, authorized persons employees, etc.
**Non actionable refers to the complaints that are incomplete/outside the scope of the stock exchange.





Frequently Asked Questions


Zerodha do not offer home pickup service of account opening forms. The customer is required to courier the forms at Zerodha Bangalore office. The forms can also be filled online.
Yes. Zerodha’s free Kite trading platform provides advance technical charts. The advance charts are provided by Zerodha are among the best in the Industry.
No, at present the investing in stocks is listed in foreign stock exchanges is not possible through Zerodha. If you are still wishing to invest in Apple, Google, Facebook, etc. then mutual funds are the easiest way.
Zerodha is completely an execution platform only. It does not provide any form of advisory or tips. We believe that traders and investors should make educated and informed trades based on the research and analysis.
Zerodha is an online discount brokerage model where only online trading services are offered to the customers or traders. It uses the latest and advance technology to serve its customers and has less branches and offices. The technology helps its customers to scale and reduce the operational cost which in-term helps them to maintain huge profits despite offering low-cost trading.
Zerodha charges an amount of ₹20 per executed order or .03% whichever is lower for equity, currency and commodity futures trading.
No, Zerodha does not provide the margin funding facility.
Yes, some of the services provided by Zerodha are free. It offers Mutual fund investment and brokerage free equity delivery trading. The brokerage fee for Intra-day and F&O trading is ₹20 per executed order or 0.03% (whichever is lower).
Yes, the BTST i.e. buy today- sell tomorrow facility is available in Zerodha. It allows the traders to sell shares before they deposit into your demat account on T+2 days.
Zerodha does not provide interest on the money that is held in the trading account. It does not accept any personal Fd’s as margin for trading.
Zerodha offers the service to place AMO orders. These AMO orders are placed after the market hours for the next trading day in advance. AMO (After Market Orders) allows the customers to place online buy/sell order before the stock exchanges are open for trading. The order timing for AMO order changes by the trading segment.
No, Zerodha doesn't offer any trading account on minor's name even if you are below 18 years, you can not open a trading account.
No. A customer can open only one trading account or demat account with Zerodha. You cannot open two trading accounts with same PAN number with Zerodha. Note: You can open other trading or demat account with the same name and PAN number with other brokers. But this can't be done with one broker because of SEBI regulations.
LTT in Zerodha stands for Last Traded Time. The last traded time shows when a particular share or contract was last bought or sold. It helps the traders to know the demand for a particular share on that particular day.
No, it is not compulsory to maintain a minimum balance in the Zerodha Trading account.
If the customer wants to change the bank account that is linked with their Zerodha account. The customer needs to submit the 'Account Modification Form' with a bank proof document. The steps to change the Zerodha bank account are: 1. Visit the Zerodha website 2. Move to the 'Download & Resources' section. 3. Download the 'Account Modification Form' 4. Fill the form, sign it and get a print out. 5. Attach the bank proof documents like bank statements, cancelled cheque etc., along with the form and send it to the Zerodha Bengaluru office.
Yes. Zerodha offers trading in forex but as per NSE we can trade only in USDINR, EURINR, GBPINR and JPYINR in India with any stock broker. You can trade in currency derivatives at BSE and NSE exchanges using the Zerodha trading account. The customer needs to enable the currency trading segment before starting the trading in currency.
CNC stands for Cash and Carry. It is simply a product code and if you use them to buy and sell shares on the same day, they will still be considered as Intraday trade. NRML (Normal) is used for overnight trading for futures and options.
In Zerodha the customer has to open a demat account along with the trading account. It does not allow linking of its trading account with a demat account from some other depository participant (DP). Note: • You can have multiple demat accounts if you want on your name with different brokers. • You can continue holding your Sharekhan demat account if you wish to do so. • You could transfer all your holdings in the Sharekhan demat account to Zerodha demat account at the time of closing the Sharekhan demat account. It is a simple process.
The Margin for Zerodha is reduced across all the segments including Intraday at BSE, NSE and MCX on 2 January, 2019. It is in line with the new margin policy introduced by SEBI. As per the policy, the brokers cannot offer ab additional margin to customers. The margins are now prescribed by the exchanges and are the same across the brokers.
Once you apply in Zerodha for opening an account, it takes 24-48 hours to get activated. Any kind of discrepancies in the submitted forms or documents can delay the account opening process.
An individual need to have 3 accounts i.e. Trading, demat and a bank account. Zerodha offers trading and demat account services to its customers. Trading account is required to place buy & sell orders and the demat account is required to hold all the bought securities in electronic form. The trading and demat account of the customer are linked to their bank account.
Zerodha is safe as any other stock broker in India. It is a genuine and the trusted stock broker and comes among the lowest risk broker in India. It is a debt free company and they only offer broking services. In the last 9 years, there is no single major violation has been reposted. Thus, it is the safest stock broker of India.
Zerodha offers truly brokerage free equity delivery trading and mutual fund investment. It charges flat Rs. 20 or 0.03% (whichever is low) per executed order for intraday trades.
Yes, Zerodha favorable for long term investors. Zerodha offers the Equity delivery brokerage at free. It automatically brings down the trading costs thereby helping a lot of money in the long term. It also offers commission-free direct mutual funds that results in additional earning of 1% yearly.
The SMS facility in Zerodha is optional and is charged at Rs. 1 per SMS.
You can place an MIS buy order in one exchange and the MIS short order in the other exchange. However, by the end of the trading day, both of these trades are required to be squared off individually on each exchange.
NFO stands for New Fund Offer. An NFO is the first time when a fund is offered for subscription by an AMC. The customer cannot invest in NFO through Zerodha Coin currently. However, you can buy NFO from the AMC directly.
All the orders will get squared off before the end of the day. IOC stands for 'Immediate or cancel'. It means that the order is executed as soon as it is released and in case the order fails to execute, then it is immediately canceled.
The Z Pin is the 4-digit telephone code. This is the customer’s personal identification number. This number is required to place orders through the call, trade desk and to raise support requests. Whenever the customer will call Zerodha customer support or call & trade desk, he/she have to authenticate themselves using the Z Pin code.
Yes, Zerodha offers trading in foreign exchange (currency). The customers can trade in currency derivatives at BSE and NSE exchanges simply by using the Zerodha trading account. The customer is required to enable the Currency trading segment before he/she start to trade in the Forex.
Discount brokers are the brokers that offers only online broking services to its customers and at a very low-cost. Zerodha discount broker uses the latest computer technology to offer online trading services to millions of customers. The brokerage charge for discount brokers are usually less than the traditional full-service brokers. Zerodha is an online discount broker.
The Zerodha is a depository participant of CDSL depository. This means it works as a service agent for demat account which is held by CDSL, one of the two central depositories.

Zerodha Reviews