Zebu Trade complaints report provides the details about the number of complaints that are received by the stock exchanges from the Zebu Trade. The consumer complaints report analyses the online complaint data that is provided by NSE and BSE. This report particularly shows the health of the broker.
These complaints are the serious grievances against Zebu Trade broker which the broker and the customer failed to resolve and sort. The customer then filed these legal complaints with the Stock Exchange.
The Zebu trade complaints number also provides the number of active clients. This further determines the health and the growth of Zebu on the yearly basis.
The number of complaints register on yearly basis are:
Exchange
Financial Year
Number of Clients
Total Complaints
NSE
2020-21
13,089
10
BSE
2019-20
221
2
NSE
2019-20
9,651
13
NSE
2018-19
6,311
16
Complaints Registered at BSE
2019-2020
Defaulter Yes/No
No
Number of Clients at the beginning of the year
1193
Number of Active Clients
221
Number of Complaints Received*
2
Complaints Resolved through the exchange
2
Non-Actionable**
0
Advised/Opted for Arbitration
0
Pending for Redressal with Exchange
0
Number of Arbitration filed by Clients
0
Decided by Arbitrators in favour of the clients
0
Decided by the Arbitrators
0
Pending for Redressal with Arbitrators
0
% of Number of Complaints as against number of clients
0
% of Complaints Received as against complaints Received
100
Complaints Registered at NSE
2020-2021
2019-2020
2018-2019
Defaulter Yes/No
No
No
No
Number of Active Clients at the beginning of the year
Number of Active Clients
13089
9651
6311
Number of Complaints Received*
10
13
16
Resolved through the Exchange
7
10
16
Non-Actionable**
1
2
0
Advised/Opted for Arbitration
0
0
0
Pending for Redressal with Exchange
2
1
0
Number of Arbitration filed by the clients
1
3
Decided by Arbitrators in favour of the Clients
1
3
Decided by the Arbitrators
0
0
Pending for Redressal with Arbitrators
0
0
% of the number of complaints as against the number of Active Clients.
0.07
0.13
0.25
% of complaints resolved as against complaints received
80
92.3
100
Note: * Including against its sub brokers, authorised persons, Employees, etc.
** Non-actionable means that the complaints are incomplete/outside the scope of the Stock Exchange.
A/D stands for Advance/Decline ratio. It is one of the popular methods to understand the tone of the market. A/D ratio measures the no of shares advanced divide by no of shares declined.
Margin Trade Funding (MTF) is a facility provided by the broker to its customers to buy unaffordable shares and hold the shares for long time by maintaining the initial margin in the form of cash or shares.
As it is mandatory to maintain minimum margin, if there is a shortfall in the margin amount then risk team will initiate the process of liquidation. You will get call/SMS before liquidation.