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SBICAP Securities Consumer Complaints 2023 | Reviews, Details

 
 
 
 
 

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SBICAP Securities Consumer Complaints

SBICAP Securities Limited is the fully owned subsidiary of SBI Capital Markets Limited and an arm of SBI group. State bank of India is the country’s largest bank with wide range of products and features. SBICAP Securities Limited (SSL) offers to invest in equity, derivative, mutual fund, IPO and provides home loan, car loan and loan against securities on its platform.
SSL provides an opportunity for NRIs to invest in Indian share market. Except NRIs of USA, UK and Japan, all other NRIs can invest in Indian stock market through this platform. It provides 3-in-1 account facility to both resident Indians and non-resident Indians (NRIs).
It offers advisory services to the existing clients. There are many trading software available on this platform for resident Indians and NRIs such as SBISmart Portal, SBISmart Xpress, SBISmart Lite and SBISmart Mobile application. SBI also offers ‘YONO’ application which is a complete solution of all your banking needs.

Complaint against SBICAP Securities Limited

Different investors follow different strategies while trading and investing. Customers used to register complaints of broker at BSE and NSE. Such complaints are serious grievances against SBICAP Securities broker which the broker has failed to resolve. Such complaints are related to fund, demat/trading account, services, brokerage etc. This complaint data is provided by BSE and NSE and it shows overall health of any broker.
These complaint report also provides the total no of active customers of SSL as well as it shows the growth of the broker year on year.

SBICAP Securities Limited Consumer Complaints:

Financial Year

Exchange

Number of Clients

Total Complaints

Percentage

2023-21

BSE

130,957

5

0.003%

NSE

322,361

179

0.06%

2019-20

BSE

130,652

19

0.01%

NSE

249,929

77

0.03%

2018-19

BSE

84,323

13

0.01%

NSE

209,573

53

0.02%

2017-18

BSE

135,817

52

0.03%

NSE

213,623

107

0.05%

2016-17

BSE

71,937

13

0.01%

NSE

169,351

91

0.05%

2015-16

BSE

48,877

33

0.06%

NSE

125,833

81

0.06%

2014-15

BSE

39,839

29

0.07%

NSE

113,814

122

0.10%

2013-14

BSE

350,337

26

0.007%

NSE

68,331

95

0.13%

2012-13

BSE

274,429

23

0.008%

NSE

275,519

57

0.02%

2011-12

BSE

194,479

35

0.01%

NSE

189,133

71

0.03%


SBICAP Securities Limited complaint at NSE

Entity

2023-21

2019-20

Defaulter

No

No

Number of active clients

322,361

249,929

Number of complaints received

179

77

Resolved through the exchange

166

65

Non-actionable

7

1

Advised/Opted for arbitration

0

2

Pending for redressal with exchange

1

1

No. of arbitration filed by clients

2

1

Decided by arbitrators in favour of the clients

2

1

Decided by the arbitrators

1

0

%of complaints against active customers

0.05%

0.02%

%of complaints resolved against received

96.57%

91.89%

 

SBICAP Securities Limited complaint at BSE

Entity

2023-21

2019-20

Defaulter

No

No

Number of active clients

130,957

130,652

Number of complaints received

5

19

Resolved through the exchange

5

19

Non-actionable

0

0

Advised/Opted for arbitration

0

2

Pending for redressal with exchange

0

0

No. of arbitration filed by clients

0

0

Decided by arbitrators in favour of the clients

0

0

Decided by the arbitrators

0

0

%of complaints against active customers

0.003%

0.01%

%of complaints resolved against received

100%

100%


Frequently Asked Questions


At 2.45 pm, SBICAP Securities auto-square off all the open intraday positions.
SBICAP Securities charges 0.05% for intraday trades and it is also known as Margin Intraday Square-up or MIS trades.
SBICAP Securities charges 0.03% for currency futures trading and Rs.30 per lot for currency options trading.
SBICAP Securities charges Rs.850 on opening of 3-in-1 account.
No, currently this facility is not available. You can not invest in commodity segment through SBICAP Securities as it is not a member of national exchange MCX.
Yes, you can place cover order and bracket order on SBICAP Securities.
SBICAP Securities charges 0.50% for equity delivery trade on SBICAP Securities.
It comprises of 3 balances; lien, ledger and collateral balance. • Lien- It is the total balance blocked by you for the trading purpose. • Ledger- After setting off the trade amount or outstanding dues, total balance available in your account is ledger balance. • Collateral- It is the notational valuation of your demat holdings, you can use this to place order.
Kindly follow the below steps: • Go to ‘download’ tab. • Fill and sign the ‘change in designated bank account’. • Attach the scanned copy of cancelled cheque of your bank account you wish to add. • You can send the scanned copy of your cheque for the verification purpose.
Limit, order, SL-L and SL-M are the types of order to be selected.

SBICAP Securities Reviews