IPO | BROKER REVIEW | INVESTING | ALGO TRADING | TECHNICAL ANALYSIS

Master Trust Customer Complaints

Master Trust Track Record Of Best Online Stock Broker In India

  • Life

    3.1

    Company Rating

  • Life

    3800+

    Cities Covered

  • Life

    70K+

    Orders Per Day

  • Life

    2 Lack Crore

    Daily Turnover

  • Life

    2 Lacs+

    Our Client Base

  • Life

    3.5

    Mobile App Rating

  • Life

    3.1

    Company Rating

  • Life

    3800+

    Cities Covered

  • Life

    70K+

    Orders Per Day

  • Life

    2 Lack Crore

    Daily Turnover

  • Life

    2 Lacs+

    Our Client Base

  • Life

    3.5

    Mobile App Rating

 
 
 

Master Trust Account Opening Enquiry

 
 
 
 

Master Trust Consumer Complaints

Master Trust is a discount brokerage firm that is a part of Master Trust Capital Services Ltd. This brokerage firm was incorporated in the year 1985. The Capital Services Limited is one of the leading financial firm company in India.
This Master Trust Group has entered to the discount brokerage business since August 2014. The Master group has initiated to offer both the flat fees each trade and the standard trading plans. The company has successfully earned and developed the PAN India presence holding the client base of 2,50,000 that covers more than 300 locations across the 22 states in India.

Here, are some of the unique features of this discount broker.
1. It has a single trading and back-office software for all the segments that includes Equity, Currency, and Commodity. It has a single login for the trading and back-office software that makes it convenient.
2. It offers various flexible feature where in the balance across the various segments i.e. equity, commodity, derivatives and currency can be used as one single balance.

Consumer Complaints Against Master Trust
Master Trust complaints provides the detailed report about the number of complaints received by the stock exchanges. The Master Trust consumer complaint report examines the online data provided by BSE and NSE. The report determines the health of the broker.
Such complaints are the serious grievances that are against Master Trust broker by their customer that remain unsolved. The customers have then filed such complaints at the National Stock Exchanges. The Master Trust complaint determine the number of reports shows the number of active clients. It also determines the health of the broker.

NSE

2020-21

44,280

17

BSE

2019-20

12,239

2

NSE

2019-20

40,021

11

NSE

2018-19

41,710

17

BSE

2017-18

21,207

7

NSE

2017-18

45,757

24

BSE

2016-17

15,412

4

NSE

2016-17

34,623

32

BSE

2015-16

16,346

6

NSE

2015-16

32,003

19

BSE

2014-15

11,835

11

NSE

2014-15

34,161

27

BSE

2013-14

116,335

6

NSE

2013-14

28,596

22

BSE

2012-13

107,285

7

NSE

2012-13

108,443

43

BSE

2011-12

96,268

5

NSE

2011-12

99,656

19

NSE

2020-21

44,280

17

 

Consumer Complaints at NSE

 

2020-21

2019-20

2018-19

Defaulter Yes/No

No

No

No

No. of clients at the beginning of the year

 

 

 

No. of active clients

44,280

40,021

41,710

No. of complaints received *

17

11

17

Resolved through the exchange

11

10

17

Non actionable **

3

0

0

Advised / Opted for arbitration

0

0

0

Pending for redressal with exchange

3

1

0

No. of arbitration filed by clients

0

0

1

Decided by arbitrators in favour of the clients

0

0

1

Decided by the arbitrators

0

0

0

Pending for redressal with arbitrators

0

0

0

% of No. of complaints as against No. of active clients

0.03

0.02

0.04

% of complaints resolved as against complaints received

82.35

90.9

100

 

Consumer Complaint at BSE

 

2020-21

2019-20

2018-19

Defaulter Yes/No

No

No

No

No. of clients at the beginning of the year

1,92,352

1,60,606

1,48,423

No. of active clients

12,239

21,207

15,412

No. of complaints received *

2

7

4

Resolved through the exchange

2

4

2

Non actionable **

0

0

0

Advised / Opted for arbitration

0

1

1

Pending for redressal with exchange

0

4

1

No. of arbitration filed by clients

0

1

0

Decided by arbitrators in favour of the clients

0

0

0

Decided by the arbitrators

0

0

0

Pending for redressal with arbitrators

0

1

0

% of No. of complaints as against No. of active clients

0

0.03

0.03

% of complaints resolved as against complaints received

100

57.14

75




Frequently Asked Questions


Yes, It is good for the beginners. Even the customer has a little or no experience in trading, an individual will find that company armed with its exhaustive daily, weekly and monthly reports helps the customers to get a complete understanding of the overall behavior of industry.
It charges ₹20 per executed order for currency future trading and ₹20 per executed order for currency Options trading.
No. Master Trust does not provide trading tips for the stocks and commodity trading to its customers.
Master Trust capital was developed with two companies Master Capital Services Ltd and Arora financial consultants ltd in the year 1994 in Mumbai, Maharashtra.
It charges ₹0 for free equity delivery trade. These trades are known as Cash & Carry trades or CNC.
Yes. Master Trust provides online IPO application to its customers.
Master Trust charges ₹20 per executed order for equity, currency and commodity futures trading.
Yes, Master Trust is safe for trading. It is one of the top financial services company in the country.
Master Trust Capital has a hands-on research and analytics team with the tone of expertise that analyse data if various segments of the industry.
Master Trust charges ₹0 as an AMC for a trading account and ₹300 for a demat account. The AMC is charged to maintain the accounts.
Yes. It allows its customers to buy or sell mutual funds if they hold an account in Master Trust.
Master Trust charges ₹20 per executed order for Intraday trades. Such orders are also known as Margin Intraday Square-up or MIS orders.

Master Trust Reviews