SMC Global Consumer Complaints

 
 
 
 
 

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SMC Global Consumer Complaints

SMC Global Securities Limited is a well-known full-service broker of India, started its operation in 1990 and facilitate you to invest in BSE, NSE MCX, NCDEX and MCX-SX. SMC Global is a SEBI registered broker and a depositary participant of CDSL & NSDL. SMC Global offers to invest/trade in equity, derivative, futures, options, currency, commodity, IPO and mutual funds. It is a very transparent platform without any hidden charges as SMC Global charges brokerages of 0.03% for intraday trades. SMC Global has already marked its presence in more than 500 cities with its 2400+ sub-brokers spread across India. SMC Global has its overseas offices located in Dubai, New York, Orlando and Atlanta. SMC Global provide the facility to invest in equity, derivative, currency, commodity, mutual fund, IPO and as a diversified platform, it provides many other financial services as mortgage services, investment banking, insurance, research & advisory services etc.
SMC Global offers demat and trading account on its platform. There are many trading software and tools available on this platform such as SMC Ace Web, SMC Easy Trade and SMC Privilege. You can earn extra money while referring SMC Global to any individual who does not have any account with this company.

Complaint against SMC Global:

Share Market is a wide platform where we can invest and trade in listed companies of the exchange. Trading experience and technical analysis are the main keys through which any trader can book profit. Various types of trader have their different strategy which sometimes proved profitable and non-profitable too. But while trading, various problems used to come that can be related to products & services of the broker. Customers/clients of any broker used to register those complaints of broker at national exchanges BSE and NSE. Such complaints are serious grievances against SMC Global which the broker has failed to resolve. Such complaints may be related to fund transfer, demat/trading account, trading platforms, brokerage, exposure, NRI account, account opening etc. This complaint data is provided by BSE and NSE and it shows overall health of SMC Global.
These complaint report also provides the total no of active customers of SMC Global as well as it shows the growth of the broker year on year.

SMC Global Consumer Complaints:

Financial Year

Exchange

Number of Clients

Total Complaints

Percentage

2021-22

NSE

138,365

7

0.005%

2020-21

NSE

135,866

114

0.084%

2019-20

BSE

31,969

8

0.025%

NSE

113,522

50

0.04%

2018-19

BSE

28,407

10

0.04%

NSE

107,697

45

0.04%

2017-18

BSE

51,761

7

0.013%

NSE

103,059

60

0.06%

2016-17

BSE

37,843

10

0.03%

NSE

74,233

57

0.08%

2015-16

BSE

36,665

26

0.07%

NSE

64,244

88

0.14%

2014-15

BSE

28,555

35

0.12%

NSE

63,155

94

0.14%

2013-14

BSE

307,895

46

0.014%

NSE

55,633

118

0.212%

2012-13

BSE

294,411

50

0.002%

NSE

253,323

161

0.06%

2011-12

BSE

271,502

83

0.03%

NSE

228,257

205

0.09%

 

SMC Global Complaint at NSE

Entity

2021-22

2020-21

2019-20

Defaulter

No

No

No

Number of active clients

138,365

135,866

113,522

Number of complaints received

7

114

50

Resolved through the exchange

3

92

45

Non-actionable

0

13

5

Advised/Opted for arbitration

0

0

0

Pending for redressal with exchange

4

9

0

No. of arbitration filed by clients

 

3

5

Decided by arbitrators in favour of the clients

 

0

2

Decided by the arbitrators

 

0

1

Pending for redressal with arbitrators

 

3

3

 

SMC Global Complaint at BSE

Entity

2019-20

2018-19

2017-18

Defaulter

No

No

No

Number of active clients

31,969

28,407

51,761

Number of complaints received

8

10

7

Resolved through the exchange

8

9

7

Non-actionable

2

0

0

Advised/Opted for arbitration

1

0

0

Pending for redressal with exchange

0

1

0

No. of arbitration filed by clients

0

0

0

Decided by arbitrators in favour of the clients

0

0

0

Decided by the arbitrators

0

0

0

Pending for redressal with arbitrators

0

0

0

 

Frequently Asked Questions


Yes, SMC Global offers ‘Refer & Earn’ facility through which you can earn extra money while referring SMC Global to any new or experienced trader who does not have any account on SMC Global.
Yes, you need to call on toll free no 1800-11-0909 and company’s representative will assist you to open an account.
SMC Global is a very diversified and popular platform which offers a wide range of financial products such as: • Trading in equity, derivative, currency and commodity. • Wealth management • Depositary services • Mortgage advisory • FPI investment • NBFC financing • Real estate advisory • Forex advisory • NRI investment • Insurance • Real Estate advisory • Forex advisory • Clearing services • NPS services • Research services • Investment banking • IPO, mutual funds & other financial products.
SMC Global offer following products to NRIs: • Equity trading in BSE & NSE (Delivery based) • Trade in F&O segment • Direct Mutual Fund • Bonds
SMC Global has its partnership with HDFC bank, Axis bank, IndusInd bank, Yes bank and Federal bank for NRI account, one can open a NRI savings account with these banks and later on link it with SMC Global demat & trading account.
Yes, SMC Global provides free call and trade facility.
Yes, SMC Global offers semi and fully Algo trading on its platform.
Yes, any NRI across the world can invest in Indian Share market through SMC Global.
Yes, you can place After Market Order (AMO) on SMC Global.
Intra-day square off timings on SMC Global platform is 3.15 pm.
No, SMC Global does not provide Bracket Order (BO) on its platform.
MTM (Mark To Market) is a method to calculate the fair value of fluctuating assets & liabilities. It is calculated on a daily basis which is either debited or credited to/from your margin account.
Yes, SMC Global provides free online trading software to their clients which are as follows: • SMC Easy Trade (Mobile application) • SMC Easy Trade (Browser-based website) • SMC Privilege (ODIN Diet) (Trading Terminal)
SMC Global offers online IPO application facility to their client and you can also apply through your bank account, you can enter SMC Global Demat Account Number to get your allotted shares in your demat account.
No, SMC Global only offers 2-in-1 account on its platform i.e. demat and trading account.
NRI/PIO are allowed to open only one account with any designated bank (Preferred bank – HDFC, Axis, IndusInd, Federal or Yes bank) in a prescribed format for PIS account. After that, your respective bank will issue a PIS approval letter to the investor.

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