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ProStocks Consumer Complaints

Prostocks Track Record Of Best Online Stock Broker In India

  • Life

    4

    Company Rating

  • Life

    100+

    Cities Covered

  • Life

    50K+

    Orders Per Day

  • Life

    8,40,000+

    Daily Turnover

  • Life

    20,885+

    Our Client Base

  • Life

    3.8

    Mobile App Rating

  • Life

    4

    Company Rating

  • Life

    100+

    Cities Covered

  • Life

    50K+

    Orders Per Day

  • Life

    8,40,000+

    Daily Turnover

  • Life

    20,885+

    Our Client Base

  • Life

    3.8

    Mobile App Rating

 
 
 

Prostocks Account Opening Enquiry


 
 
 
 

ProStocks Consumer Complaints

ProStocks Complaint report provides the detailed information about the number of complaints that are received by the Stock Exchanges from the ProStocks customers. The ProStocks consumer complaints report analyses the online complaint data provided by the NSE and BSE. The report determines the health of the broker. It also provides the number of active clients of this stock broker. It gives a brief description about the growth of the broker on yearly basis.
These Complaints are the serious grievances that are reported against the ProStocks which remained unsolved. The customer has then filed these complaints with the Stock Exchange.


ProStocks Complaints on Yearly Basis

Exchange

Financial Year

Number of Clients

Total Complaints

NSE

2020-21

3,354

2

NSE

2019-20

6,000

0

BSE

2018-19

550

1

NSE

2018-19

2,718

1

NSE

2017-18

2,393

2

NSE

2016-17

664

1

 

ProStocks Complaints at NSE

 

2020-21

2019-20

2018-19

Defaulter Yes/No

No

No

No

No. of clients at the beginning of the year

 

 

 

No. of active clients

3354

6000

2718

No. of complaints received *

2

0

1

Resolved through the exchange

1

0

1

Non actionable **

1

0

0

Advised / Opted for arbitration

0

0

0

Pending for redressal with exchange

0

0

0

No. of arbitration filed by clients

 

 

 

Decided by arbitrators in favor of the clients

 

 

 

Decided by the arbitrators

 

 

 

Pending for redressal with arbitrators

 

 

 

% of No. of complaints as against No. of active clients

0.05

0

0.03

% of complaints resolved as against complaints received

100

0

100

 

ProStocks Complaint at BSE

 

2018-19

Defaulter Yes/No

No

No. of clients at the beginning of the year

3177

No. of active clients

550

No. of complaints received *

1

Resolved through the exchange

1

Non actionable **

0

Advised / Opted for arbitration

0

Pending for redressal with exchange

0

No. of arbitration filed by clients

0

Decided by arbitrators in favor of the clients

0

Decided by the arbitrators

0

Pending for redressal with arbitrators

0

% of No. of complaints as against No. of active clients

0.18

% of complaints resolved as against complaints received

100

 

Note: *It includes against it sub brokers, authorised persons, employees, etc.
** Non-actionable means that are incomplete and outside the scope of the Stock Exchange.



Frequently Asked Questions


1) The KYC team sends an email about the receipt of the documents once all the account opening documents are received. 2) The team will verify the documents and request the customer for IPV, if required. 3) After completing the IPV, customer will receive a welcome call and will validate the details. 4) As soon as the verification is completed, a welcome mail will be sent to the customer with all the account related information.
You will receive a transaction statement every month if you have done any transaction or once in a quarter if there is no transaction during the period.
ProStocks offer Zero AMC Demat Account. Unlike other brokers, customers is not required to pay any annual fees. The ProStocks demat account without AMC is for all its customers including Individual, Corporate and NRI.
Prostocks do not charge any AMC for trading or demat account. ProStocks safeguards your account with zero maintenance charge.
ProStocks depository allows you to change the name of the corporate demat account and the existing account can be continued.
Yes, a depository account can be opened in ProStocks with the names of four holders but the account can only be used for dematerialization of shares that are held in the same combination. No shares can be credited by purchase or transferred from any other account. Hence the standing instruction for credits will be “N” for such accounts.
ProStocks will open your account on the same day after duly completing the account opening documents that are given in the office, in case you are already KRA compliant and In person Verification(IPV) is not required. If the IPV is required , then the ProStocks will open the account within four working hours post IPV. You will be able to trade from the next day subject to transfer funds for margin in the trading account with ProStocks.
Yes, the customers can link with more than one bank account to your trading account. There are no restrictions on the number of bank account you can link. It is advised to link all the bank account so that the customer can transfer the funds from any bank account they hold.
Nomination can be done either at the time of account opening or later. The Nominee name and address is to be provided by the account holder. The account holder is required to sign before the two witnesses.
All the funds transfer request is received up to 5 PM on working days are credited to the client account electronically on the next working day.
No, all the trading applications that are provided by ProStocks are free. They do not charge for BSE BEST trading application even when you trade for NSE exchange in BSE BEST.
The customers are advised to contact customer care in case of any discrepancies.
Yes, Prostocks provide mobile application for android and iOS. The app is available on both the Android and iOS. The application is named as ProStocks KeyStone back office.
ProStocks has multiple pricing plans available to suit the trading needs of the customer. The customers can change the pricing plans anytime by contacting the customer support desk.
Each NRI can purchase the maximum of 5% equity shares of listed company subject to overall limit for the listed equity shares of each company on repatriation benefit basis. NRI investment in equity shares of listed company without repatriation benefit is treated at par with Indian resident and there is no upper limit.
An intraday position trades are resulting from order types MIS and CO will be squared off at the pre specified time.
If an investor is willing to avail the services offered by Prostocks, then the investor has to open an account with Prostocks.
ProStocks provides Zero annual maintenance charges account. There are no account opening charges, no inactivity charges. It collects Rs.1000 refundable deposit.
Being a new entry in the financial industry but it is a legitimate safe and reliable stock broker. The firm has received a good market share in a short time period owing to its low-cost pricing, advanced trading platform and faster customer service.
You can download KRA modification form available at the download section of ProStocks website or take the first page from KYC which is a KRA form. Fill in the information that you wish to change besides the name and PAN number in the KRA form, sign it and attach the self-certified PAN Card Copy.
Client can pick and choose one or more segments from the list below: 1) NSE- Equity Cash Segment. 2) NSE- Equity Future and Options Segment. 3) NSE- Currency Futures and Options Segment. 4) BSE- Equity Cash Segment. 5) BSE- Equity Futures and Options Segment. 6) BSE- Currency Futures and Options Segment. Note: The customer is required to select atleast 1 trading segment at the time of account opening.
ProStocks DP ID is 12083200.
Prostocks provide SMS alert facility for demat account holders where by the investors can receive alerts for debits (transfers) to their demat accounts, credits for IPO and offer for sale allotment, sub-division and bonus.

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