Edelweiss is a full-service stock broker that was incorporated in the year 2008. It is Mumbai-based full-service stock-broking firm. This company is the part of renowned Edelweiss Group which was incorporated in 1995 and is a leading diversified financial service company.
Edelweiss broking offers and facilitates its customers to invest and trade in almost all the major asset classes such as Equity Debt, Mutual Funds, IPOs, Currency Derivative, Commodities and Futures and Options.
The stock broking firm offers several investment advices that is backed by the research and analysis to the Edelweiss customers across the asset classes, trading styles and the time horizons. Edelweiss has the best array of the trading platforms that are available for all the mediums such as Mobile App, website and desktop trading software.
This stock broker has developed its strong presence across the India with more than 475 offices in almost 200 locations. It has developed 11,398 employees catering more than 12 lakh clients across various businesses.
Edelweiss Complaints
Edelweiss complaints provides the detailed report about the number of complaints received by the stock exchanges. The Edelweiss consumer complaint report examines the online data provided by BSE and NSE. The report determines the health of the broker.
Such complaints are the serious grievances that are against Edelweiss broker by their customer that remain unsolved. The customers have then filed such complaints at the National Stock Exchanges. The Edelweiss complaint determine the number of reports shows the number of active clients. It also determines the health of the broker.
Edelweiss Customer Complaints (On-Yearly Basis)
Exchange
Financial Year
Number of Clients
Total Clients
BSE
2020-21
33,553
9
NSE
2020-21
1,43,908
159
BSE
2019-20
33,317
7
NSE
2019-20
1,30,215
116
BSE
2018-19
26,859
11
NSE
2018-19
1,20,378
95
BSE
2017-18
54,223
29
NSE
2017-18
1,04,643
103
BSE
2016-17
35,690
20
NSE
2016-17
74,631
100
BSE
2015-16
19,417
1
NSE
2015-16
77,459
125
BSE
2014-15
1,16,113
3
NSE
2014-15
47,123
45
BSE
2013-14
1,10,472
21
NSE
2013-14
23,601
85
BSE
2012-13
1,03,099
21
NSE
2012-13
1,03,016
93
BSE
2011-12
85,506
20
NSE
2011-12
84,737
37
Edelweiss Complaints at NSE
2020-21
2019-20
2018-19
Defaulter Yes/No
No
No
No
No. of clients at the beginning of the year
-
-
-
No. of active clients
1,43,908
1,30,215
1,20,378
No. of complaints received *
159
116
95
Resolved through the exchange
137
103
90
Non actionable **
9
2
0
Advised / Opted for arbitration
1
1
0
Pending for redressal with exchange
12
10
5
No. of arbitration filed by clients
1
8
4
Decided by arbitrators in favors of the clients
0
7
3
Decided by the arbitrators
0
5
0
Pending for redressal with arbitrators
1
1
1
% of No. of complaints as against No. of active clients
0.11
0.08
0.07
% of complaints resolved as against complaints received
92.45
91.37
94.73
Edelweiss Complaints at BSE
2020-21
2019-20
2018-19
Defaulter Yes/No
No
No
No
No. of clients at the beginning of the year
1029963
560848
505532
No. of active clients
33553
33317
26859
No. of complaints received *
9
7
11
Resolved through the exchange
3
7
10
Non actionable **
0
2
0
Advised / Opted for arbitration
0
0
0
Pending for redressal with exchange
6
0
1
No. of arbitration filed by clients
0
0
0
Decided by arbitrators in favor of the clients
0
0
0
Decided by the arbitrators
0
0
0
Pending for redressal with arbitrators
0
0
0
% of No. of complaints as against No. of active clients
0.03
0.02
0.04
% of complaints resolved as against complaints received
33.33
100
90.91
Note:
*Including against the sub brokers, authorised persons, employees, etc.
**Non-actionable means that the complaint that are incomplete or are outside the scope of the Stock Exchange.
Yes, It offers an online IPO applications to its customers. It offers an early opportunity to buy the shares of companies that are not previously traded publicly.
Edelweiss charges ₹0 Annual Maintenance Charge for trading account and ₹500 (from 1st year) for a demat account. AMC amount is charged to maintain the accounts.