Axis Direct Consumer Complaints
Axis Direct Track Record Of Best Online Stock Broker In India
-
3.1
Company Rating
-
2500
Cities Covered
-
6 Lacs +
Orders Per Day
-
5 Lacks Crore
Daily Turnover
-
4.3 Lacks+
Our Client Base
-
3.9
Mobile App Rating
-
3.1
Company Rating
-
2500
Cities Covered
-
6 Lacs +
Orders Per Day
-
5 Lacks Crore
Daily Turnover
-
4.3 Lacks+
Our Client Base
-
3.9
Mobile App Rating
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Axis Direct Account Opening Enquiry
Axis Direct Consumer Complaints
Axis Securities Limited is a full-service broker that is a part of Axis bank, which is a leading private bank in India. The broker provides its services and various other trading financial products to the retail customers in India through Axis Direct brand. It is ranked among the top stock brokers in India with more than 4.2 lakhs active customers.
Axis Direct offers investment opportunities in Equities, Mutual Fund, SIP, IPO, Derivatives, Bond, NCD, ETF and company fixed deposits. The broker is a participant of both the national stock exchanges i.e. BSE and NSE.
This stock broker is among the highest active clients in the stock broking space in India. The company holds a client base of more than 3,00,000. It also allows the customers to set up a demat three-in-one account that makes it more convenient to transfer funds.
Complaint Against Axis Direct Broker
Axis Direct brokerage complaints provides the detailed report about the number of complaints received by the stock exchanges. The Axis Direct consumer complaint report analyses the online data provided by BSE and NSE. The report determines the health of the broker.
Such complaints are the serious grievances that are against Axis Direct broker by their customer that remain unsolved. The customer has then filed these complaints at the National Stock Exchanges. The Axis Direct complaint determine the number of reports and shows the number of active clients.it also determines the health of the broker.
Axis Direct Consumer Complaints (Yearly Basis)
Exchange | Financial year | Number of Clients | Total Complaints |
BSE | 2020-21 | 40,816 | 2 |
NSE | 2020-21 | 3,94,240 | 77 |
BSE | 2019-20 | 40,666 | 2 |
NSE | 2019-20 | 2,70,462 | 46 |
BSE | 2018-19 | 33,522 | 4 |
NSE | 2018-19 | 4,21,771 | 24 |
BSE | 2017-18 | 66,921 | 11 |
NSE | 2017-18 | 4,04,769 | 35 |
BSE | 2016-17 | 40,340 | 2 |
NSE | 2016-17 | 2,59,006 | 32 |
BSE | 2015-16 | 39,776 | 10 |
NSE | 2015-16 | 1,84,325 | 29 |
BSE | 2014-15 | 23,306 | 10 |
NSE | 2014-15 | 1,20,292 | 24 |
BSE | 2013-14 | 15,342 | 3 |
NSE | 2013-14 | 77,333 | 16 |
Axis Direct Complaints at NSE
| 2020-21 | 2019-20 | 2018-19 |
Defaulter Yes/No | No | No | No |
No. of clients at the beginning of the year | - | - | - |
No. of active clients | 394240 | 270462 | 421771 |
No. of complaints received * | 77 | 46 | 24 |
Resolved through the exchange | 63 | 34 | 24 |
Non actionable ** | 7 | 5 | 0 |
Advised / Opted for arbitration | 0 | 1 | 0 |
Pending for redressal with exchange | 7 | 6 | 0 |
No. of arbitration filed by clients | 2 | 1 | - |
Decided by arbitrators in favour of the clients | 2 | 0 | - |
Decided by the arbitrators | 0 | 0 | - |
Pending for redressal with arbitrators | 0 | 1 | - |
% of No. of complaints as against No. of active clients | 0.01 | 0.01 | 0 |
% of complaints resolved as against complaints received | 90.9 | 86.95 | 100 |
Axis Direct complaints at BSE
| 2020-21 | 2019-20 | 2018-19 |
Defaulter Yes/No | No | No | No |
No. of clients at the beginning of the year | 2587861 | 2091383 | 1834983 |
No. of active clients | 40816 | 40666 | 33522 |
No. of complaints received * | 2 | 2 | 4 |
Resolved through the exchange | 2 | 2 | 3 |
Non actionable ** | 0 | 0 | 0 |
Advised / Opted for arbitration | 0 | 0 | 0 |
Pending for redressal with exchange | 0 | 0 | 1 |
No. of arbitration filed by clients | 0 | 0 | 0 |
Decided by arbitrators in favour of the clients | 0 | 0 | 0 |
Decided by the arbitrators | 0 | 0 | 0 |
Pending for redressal with arbitrators | 0 | 0 | 0 |
% of No. of complaints as against No. of active clients | 0 | 0 | 0.01 |
% of complaints resolved as against complaints received | 100 | 100 | 75 |
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Frequently Asked Questions
Axis Direct portal of Axis Securities Limited (ASL) provides a seamless investment or trading platform by linking the customer’s Savings bank account, demat account and a trading account.
Axis direct charges for Intraday is ₹0.01 per lot and carry forward for equity, currency and commodity options trading. The options are highly leveraged derivative products. The option trading is used in many ways that includes hedging or to reduce the risk exposure of the portfolio.
Axis direct auto square-off all open intraday positions at 3:15 PM.
To apply in an IPO through the Axis Bank, the customer needs to hold a savings bank account with Axis bank. The customer can use the demat account with any other DP service provider. A trading account is not compulsory when an individual has to apply in an IPO but needed to sell the shares received.
Axis bluechip has moderately high risk. It has good long-term returns. The scheme can be chosen by any aggressive investor that look for some good returns over the long-term. You can visit the Axis Mutual Fund investment platforms and can start investing in this scheme through SIP or lumpsum.
Yes, a non-Axis bank account holder can open a trading and demat account with Axis securities and can avail the Trade@20 plan by paying an additional ₹250 per month maintenance fee.
Axis MF allows the investments in various schemes of different fund houses such as Axis, SBI, Nippon, HDFC, etc. on the basis of investment objective, time horizon, and risk appetite. The customers can choose a suitable fund for the portfolio. An Axis Mutual Fund provides the expert’s recommendations on mutual fund investment. Various direct schemes of Axis Mutual Fund are Axis Bluechip Fund, Axis Focused 25 fund, Axis long term equity fund, Axis short term fund and Axis liquid fund.
It charges 0.05% for the currency futures trading and Intraday at ₹0.01 per lot| Carry forward: ₹10 per for currency options trading.
The Broker provides redemption facilities online and offline. To redeem offline, one has to visit the bank branch office and needs to fill a transaction slip and then submit it to the branch. If you invest online then the mutual fund can be redeemed from the same platform.
Yes, it offers an online IPO application to its customers. IPO offers early opportunities to buy shares of companies that are not previously traded publicly.
A customer can apply up to 3 IPO applications in Axis Bank Direct.
This limit order is to buy a security at not more or sell at not less than a specific price. By entering a limit order, one will not buy the stocks at higher price.
Axis Direct charges zero AMC for a trading account and ₹650 for a demat account. AMC is charged to maintain the account.
Yes, it provides trading tips for the stock and commodity trading to its customers.
It charges 0.05% for equity, currency and commodity future trading.
E-margin is a unique product where an individual can buy stocks in delivery with margin as lows as 25% and carry it for the next 90 trading days. During the 90 days trading period, one can either square off or take delivery of the position by bringing in the remaining funds.
No, the online trading facility is not available for the NRI investors based in the USA. Such investors can invest through their Relationship Manager or by using call and trade facility
It is 1,00,000 in cash segment from your account. The customer’s cash limit will increase by ₹1,00,000 for trading in a day.
Yes, you can make investments in Axis Mutual Fund online. You can invest in mutual funds online through a mobile app, website and internet banking.
It charges 0.05% for Intraday trades. These orders are known as Margin Intraday Square-up or MIS orders. All the open Intraday orders are auto-squared off at the end of the day. Extra leverage is offered for these trades.
Axis Direct offers a large range of services to the customers. All the demat and trading accounts are provided to you in three-in-one account services that are offered.