iTradeOnline Consumer Complaints

 
 
 
 
 

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iTradeOnline Complaints

iTradeOnline is a well-known discount broker of India, started its operation in 1989 and facilitate you to invest in BSE, NSE, MCX and NCDEX. iTradeOnline is a SEBI registered broker and a depositary participant of CDSL and NSDL. iTradeOnline offers to invest/trade in equity, derivative, futures, options, IPO, currency, commodity and mutual funds. This is a very transparent and diverse platform without any hidden charges. iTradeOnline offers 100% paperless 2-in-1 account opening facility on its platform i.e. online demat and trading account. iTradeOnline is a very popular broker because of its ultra-fast and modern services. iTradeOnline has a motive to provide you world-class facilities so that you can increase your assets.
As a part of Trustline, this broker has its unique name in the Indian brokerage industry. This broker offers financial services in a very affordable price. This discount broker offers military-level security and free software to the clients. In a very short span of time, iTradeOnline becomes a market leader of brokerage industry.

Complaint against iTradeOnline: 

While trading in Indian brokerage industry through any broker, various types of different problem get generated from the broker’s side which can be related to fund transfer, trading software, order execution, demat & trading account, leverage, account opening, NRI account, brokerage etc. Generally, customers/clients of iTradeOnline broker register their complaints at national exchanges BSE and NSE. Those complaint reports are serious grievances against the discount broker ‘iTradeOnline’ which the broker has failed to resolve. This complaint data is provided by BSE and NSE and it shows overall health of iTradeOnline.
These complaint report also provides the details of the total no of active customers of iTradeOnline as well as it shows the growth of the broker year on year.

iTradeOnline Consumer Complaints:

Financial Year

Exchange

Number of Clients

Total Complaints

Percentage

2021-22

NSE

 

 

 

2020-21

BSE

 

 

 

NSE

 

 

 

2019-20

BSE

 

 

 

NSE

 

 

 

2018-19

BSE

 

 

 

NSE

 

 

 

2017-18

BSE

 

 

 

NSE

 

 

 

2016-17

BSE

 

 

 

NSE

 

 

 

2015-16

BSE

 

 

 

NSE

 

 

 

2014-15

BSE

 

 

 

NSE

 

 

 

2013-14

BSE

 

 

 

NSE

 

 

 

2012-13

BSE

 

 

 

NSE

 

 

 

2011-12

BSE

 

 

 

NSE

 

 

 

 

iTradeOnline Complaint at NSE

Entity

2021-22

2020-21

2019-20

Defaulter

No

No

No

Number of active clients

 

 

 

Number of complaints received

 

 

 

Resolved through the exchange

 

 

 

Non-actionable

 

 

 

Advised/Opted for arbitration

 

 

 

Pending for redressal with exchange

 

 

 

No. of arbitration filed by clients

 

 

 

Decided by arbitrators in favour of the clients

 

 

 

Decided by the arbitrators

 

 

 

Pending for redressal with arbitrators

 

 

 

 

iTradeOnline Complaint at BSE

Entity

2020-21

2019-20

2018-19

Defaulter

No

No

No

Number of active clients

 

 

 

Number of complaints received

 

 

 

Resolved through the exchange

 

 

 

Non-actionable

 

 

 

Advised/Opted for arbitration

 

 

 

Pending for redressal with exchange

 

 

 

No. of arbitration filed by clients

 

 

 

Decided by arbitrators in favour of the clients

 

 

 

Decided by the arbitrators

 

 

 

Pending for redressal with arbitrators

 

 

 

 


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Frequently Asked Questions


Any partnership firm, any person or individual, any organisation, any proprietary firm, any Hindu Undivided Family (HUF) can open a trading account with iTradeOnline and invest in mutual fund.
Yes, iTradeOnline offers free tips and research services to their clients.
For any support & queries you need to call at 0120-4613888 or email at helpdesk@trustline.in.
No, you can not invest in Sovereign Gold Bond by using iTradeOnline platform but through Trustline, you can invest in Sovereign Gold Bond.
iTradeOnline offers 2 types of account which are as follows: 1. Regular Demat Account – Account opening fees is zero and AMC is Rs 300 per year. 2. Lifetime Free AMC Demat Account – Account opening fees is Rs 1000 and AMC is Rs 0.
No, iTradeOnline does not allow to invest in US Stocks through its platform but via ‘Trustline’ you can invest in US stocks.
iTradeOnline does not offer mutual fund on its platform but you can invest in mutual fund through Trustline by visiting the official website.
One should choose iTradeOnline as their investment platform because of its world-class facilities in affordable price. iTradeOnline is the digital platform associated with one of the India’s oldest and famous brokers ‘Trustline’. This broker is equipped with modern trading software which allows you to analyse the market.
iTradeOnline offers call & trade facility in which you can call and place trade over the phone. You need to call at 0120-4613800 to execute trades in between 9.00 am to 11.55 pm.
iTradeOnline is the depositary participant of both NSDL and CDSL. iTradeOnline provide the facility to choose between both the exchanges. Customer’s demat account is used to registered with NSDL or CDSL.
You can open an online account in just few minutes by visiting the official website or mobile application of iTradeOnline. You can also visit the nearby branch or you can call on the toll-free number. CRF Department iTradeOnline Tower, B-3 Sector 3 Noida, Uttar Pradesh - 201301
iTradeOnline does not offer to invest in mutual fund through its platform but you can invest in mutual fund through Trustline by visiting the official website of Trustline.
No, iTradeOnline does not offer online facility to invest in IPOs but you can invest by using ASBA facility and mention iTradeOnline demat account number in the form to get allotted shares in your iTradeOnline Demat account.
Yes, iTradeOnline offers After Market Order (AMO) facility on its platform.

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