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Resolving Concerns: RK Global Complaints and Grievance Resolution - Garv Thakur

 
 
 

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RK Global Consumer Complaints

RK Global is a full-service stockbroker based in India. It offers a range of financial services including equity trading, commodity trading, currency trading, and derivatives trading. The broker also provides investment advisory services, mutual funds, and IPOs. RK Global solutions has a presence in over 170 cities in India and caters to both retail and institutional clients. It is registered with the Securities and Exchange Board of India (SEBI) and is a member of the National Stock Exchange (NSE), Bombay Stock Exchange (BSE), Multi Commodity Exchange “MCX”, and National Commodity and Derivatives Exchange (NCDEX).
RK Global is known for its low brokerage charges and user-friendly trading platforms. However, it is always recommended to do thorough research before choosing a broker and to read customer reviews and ratings to make an informed decision.

RK Global Consumer Complaints

RK Global brokerage complaints report provide detail about the number of complaints received by the stock exchanges from RK Global customers. These complaints could be related to issues such as high brokerage charges, poor customer support, technical glitches in trading platforms, delay in fund transfers, or any other service-related issues. These complaints could be related to issues such as high brokerage charges, poor customer support, technical glitches in trading platforms, delay in fund transfers, or any other service-related issues.
The complaints could be related to issues such as unauthorized trades, misappropriation of funds, non-settlement of trades, or other serious violations of the stock exchange regulations. The brokerage complaints report is an important tool for investors to identify brokers with a high number of complaints and to make informed decisions when choosing a broker.

Addressing Complaints and Queries with RK Global Broker: A Guide for Customers

1. Contact Customer Support: The first step is to contact the customer support team at RK Global. You can do this by calling their toll-free number or sending an email to their support team. You can also visit their website to find other contact details like their physical address.

2. Explain Your Issue: When you contact RK Global's customer support team, be sure to explain your issue or complaint clearly and concisely. Provide all the relevant details such as your trading account number, transaction details, and any other information that may help them understand your issue.

3. Follow Up: Once you have raised your complaint or query with RK Global, follow up with them to ensure that your issue is being addressed. You can ask for the status of your complaint or query, and when you can expect a resolution.

4. Escalate the Issue: If you are not satisfied with the resolution provided by RK Global, you can escalate the issue to their higher authorities. You can find the contact details of their higher authorities on their website.

5. Seek External Help: If you have exhausted all internal channels and are still not satisfied with the resolution provided by RK Global, you can seek external help by filing a complaint with the relevant regulatory authority, such as the Securities and Exchange Board of India (SEBI).


Annual disposal of complaints

SN

Year

Carried forward from the previous year

Received during the year

Resolved during the year

Pending at the end of the year

1

2017-18

NIL

5

5

NIL

2

2018-19

NIL

4

4

NIL

3

2019-20

NIL

1

1

NIL

4

2020-21

NIL

1

1

NIL

5

2021-22

NIL

8

8

NIL

6

2022-23

NIL

3

3

NIL

 

Grand Total

NIL

22

22

NIL


RK Global Customer Care, RK Global contact number

Customer Support: +91 - 33 40142930
Email: care.kolkata@rkglobal.in
Website: www.rkglobal.net

Compliance Officer:
Mr. Kamesh Gupta
011-43100999
kgupta@rkglobal.in

rk global Delhi office
Address: RK House, F-0, 1st Floor, Karampura, New Delhi - 110015
Phone: +91-11-45870000


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Frequently Asked Questions


RK Global Infinite is a web-based online trading platform.
Yes, You can access the RK Global Trading Platform from your desktop or PC.
Visit the RK Global Official website and the RK Global Download section. There you will get multiple types of RK Global account opening forms.
RK Global brokerage plans are divided into two plans. The first plan is the “RK Global India Trade @Rs.999 plan” and the second is the “RK Global Super 9 brokerage plan”.
Yes, RK Global provides call and trade facility.
You can access RK Global online trading service through RK Global infinite web-based trading platform.
RK Global company is offering its services to over 150 cities and 24 states of India.
No, RK Global does not offer 3 in 1 account
The brokerage fee in RK Global is based on which plan choose.
Mr. Ramesh Kumar Bhagchandka is the owner and founder of RK Global Limited.
Yes, RK Global allow placing BTST order.
You can contact RK Global customer care via RK Global customer care number +91-(079) 4002 0999
RK Global Contact Number is +91 - 33 40142930
You need to download RK Mobile Application from the App Store to use the RK Global Mobile trading facility.
No, RK Global brokerage charges are humble and affordable.