Fisdom, a pioneering brand powered by Finwizard technology, has revolutionized the landscape of investing in India since its inception in 2015. Fisdom introduced India's first completely digitized account opening and KYC process, setting a new industry standard. Fisdom began with mutual funds in 2016 and has since achieved several notable milestones, including being the first to use a payment gateway for mutual fund transactions on the BSE platform and pioneering the digitization of pension funds (NPS). Currently, Fisdom serves its services to one million customers from a customer base of 50 million. Fisdom provides trading and investment services for equity, currency, and derivatives segments. Currently, Fisdom does not provide commodity trading services to customers. Fisdom holds membership in the National Stock Exchange (NSE), Bombay Stock Exchange (BSE), and Central Depository Services Limited (CDSL).
Fisdom Complaints Details
Fisdom Company review of complaints provides an overview of its services and product qualities. Fisdom receives many complaints from customers. These customers' complaints are related to demat accounts, trading accounts, funds, technical issues, etc. Fisdom created a dedicated customer care support desk to resolve these complaints as soon as possible. If Fisdom does not resolve these complaints, then customers can register their complaints with the Stock Exchange and Depository Participants.
Fisdom Monthly Complaints Disposal by Stock Brokers
Month
Carried forward from the previous month
Received
Resolved
Pending
Apr-23
0
2
2
0
May-23
0
3
2
1
June-23
1
0
1
0
July-23
0
4
4
0
Aug-23
0
1
1
0
Sep-23
0
0
0
0
Oct-23
0
0
0
0
Nov-23
0
0
0
0
Dec-23
0
0
0
0
Jan-24
0
0
0
0
Feb-24
0
0
0
0
Mar-24
0
0
0
0
Grand Total
0
10
10
1
Fisdom Annual Complaints Disposal by Stock Brokers
Year
Carried forward from previous year
Received
Resolved
Pending
2018-19
NA
NA
NA
NA
2019-20
NA
NA
NA
NA
2020-21
0
0
0
0
2021-22
0
0
0
0
2022-23
0
25
25
0
2024-24
0
10
10
0
Grand Total
0
35
35
0
Fisdom Monthly Complaints Disposal by Depository Participants
Month
Carried forward from the previous month
Received
Resolved
Pending
Apr-23
0
5
5
0
May-23
0
8
8
1
June-23
1
4
4
0
July-23
0
15
15
0
Aug-23
0
3
3
0
Sep-23
0
0
0
0
Oct-23
0
0
0
0
Nov-23
0
0
0
0
Dec-23
0
0
0
0
Jan-24
0
0
0
0
Feb-24
0
0
0
0
Mar-24
0
0
0
0
Grand Total
0
35
35
1
Fisdom Annual Complaints Disposal by Depository Participants
Year
Carried forward from previous year
Received
Resolved
Pending
2018-19
NA
NA
NA
NA
2019-20
NA
NA
NA
NA
2020-21
NA
NA
NA
NA
2021-22
0
94
94
0
2022-23
0
42
42
0
2024-24
0
35
35
0
Grand Total
0
171
171
0
Fisdom Compliance Officer Contact Details
Name: Krishna Jakkula
Phone: 8951949507
Email: broking.compliance@fisdom.com
Comments for Fisdom Complaints Resolution: Your Concerns Addressed | Garv Thakur
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